Cumberland County Water District Privacy Statement, Refund Policy, and Terms & Conditions

This page governs the Privacy Statement, Refund Policy, and Terms & Conditions of the Bill Payment Pages only of Cumberland County Water District ("Company"). If you/Customer ("Customer") have any questions about the Privacy Statement, Refund Policy, or Terms & Conditions of the Bill Payment Pages, please contact Company.

Privacy Statement
Company has a firm commitment to privacy. The Bill Payment Pages may ask Customer to disclose contact information (like name and email address) and demographic information (like zip code) and credit, debit, or other payment information (all, "Customer information"). The Bill Payment Pages use a web form to allow Customer to make payments in exchange for services/goods rendered by Company to Customer. Financial information that is collected is used solely for the purpose of billing and collecting payment from Customer in exchange for services/goods rendered by Company to Customer.

How Company Uses Customer Information
Company will use Customer information collected for limited business purposes, such as Company contacting the Customer, sending information to Customer about Company, billing, payment processing, analytics, operations, fraud detection and prevention, reporting, making back-ups and legal compliance.

How Company Shares Customer Information
Company shall not share any Customer information with any third party, other than as needed to process that Customer's request or transaction, and in such event only with service providers that provide support services to Company, all of which shall be contractually restricted from using such information in any manner other than as stated herein. Company may disclose Customer information when required to do so by law.

Security
Company has security measures in place consistent with reasonable industry standards to prevent loss, misuse, or alteration of Customer information. These include:
- Maintaining a working firewall to protect data
- Keeping security patches up-to-date
- Protecting stored data
- Encrypting data sent across public networks
- Using and regularly updating anti-virus software
- Restricting access by "need to know"
- Assigning unique IDs to each person with computer access
- Not using vendor-supplied defaults for passwords and security parameters
- Tracking all access to data by unique ID
- Regularly testing security systems and processes
- Maintaining an information security policy
- Restricting physical access to data

REFUND POLICY: ALL SALES ARE FINAL. NO REFUNDS.

Website Terms & Conditions
Company's website (other than the Bill Payment Pages) is controlled by Company and governed by its own Terms and Conditions as stated therein.

Privacy, Refund Policy, Terms & Conditions for Cumberland County Water District

This page defines the Privay Policy, Refund Policy, and Terms & Conditions of the Bill Payment Pages of Cumberland County Water District (the Company). If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, please contact the Company using the info listed by pressing the "BACK" button on your browser to go to the web page that sent you to this web page.

The Company has created this privacy statement in order to demonstrate firm commitment to privacy.

The following discloses information gathering and dissemination practices for the Company listed on the web page you just visited, as well as refund policy and terms and conditions.

The site may ask users to give contact information (like their name and email address) and demographic information (like their zip code). Customer contact informationis used to send the user information about the Company. The customer's contact information is also used to contact the visitor when necessary and will only be shared with other companies as needed to process your request or transaction.

The site uses an order form for customers of the Company to make payments for services the Company has rendered to the customer. Financial information that is collected is used to bill the user for products and services.

REFUND POLICY: ALL SALES ARE FINAL. NO REFUNDS.

This site contains links to other sites. The Company is not responsible for the privacy practices or the content of such Web sites. The Company or its contractors may use an outside ad company to display ads on our site. These ads may contain cookies. While we may use cookies in other parts of our Web site, cookies received with banner ads are collected by our ad company, and we do not have access to this information.

The Company has security measures in place to prevent loss, misuse or alteration of the personal information we gather. These include:

- Maintaining a working firewall to protect data

- Keeping security patches up-to-date

- Protecting stored data

- Encrypting data sent across public networks

- Using and regularly updating anti-virus software

- Restricting access by "need to know"

- Assigning unique IDs to each person with computer access

- Not using vendor-supplied defaults for passwords and security parameters

- Tracking all access to data by unique ID

- Regularly testing security systems and processes

- Maintaining an information security policy

- Restricting physical access to data

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, please contact the Company using the info listed by pressing the "BACK" button on your browser to go to the web page that sent you here.